Registered address: 1-8-9 Iidabashi, New City Heights Iidabashi #707, Chiyoda-ku, Tokyo, Japan
Contact: support@nex-a.net (KyaraFlip Support Desk)
Office hours: Weekdays 10:00–17:00 JST (excluding public holidays and year-end/new-year closure)
2. Products and Services
Digital content (character cards, in-app items, subscriptions, etc.)
Creator support features (publishing slots, revenue sharing, analytics tools, and related services)
3. Pricing
Prices are displayed in Japanese Yen, tax-inclusive, on each purchase screen.
Revenue shares for creators are calculated according to the Terms of Service and any individual agreements.
4. Ancillary Costs
Internet connectivity, data charges, and device costs are borne by the customer.
Currency conversion fees or payment processor surcharges may apply depending on the payment method.
5. Accepted Payment Methods
Credit card payments processed via external gateways such as Stripe
Digital wallets / third-party processors such as PayPal
Promotional credits or points issued by KyaraFlip (subject to separately published conditions)
6. Payment Timing
Instant purchases: charged at the time the purchase flow is completed.
Subscriptions: automatically charged on the designated renewal date (cancellation accepted until the day before renewal).
7. Delivery Timing
Digital content becomes available immediately after successful payment.
Creator account features are enabled once the application or upgrade process completes in our system.
8. Returns, Cancellations, Termination
Due to the nature of digital goods, completed purchases cannot be cancelled or refunded except where mandated by law or the Terms of Service.
Subscription cancellations stop the next billing cycle if submitted before the renewal date.
Cooling-off rules for door-to-door sales do not apply because the service is provided online.
9. Service Issues and Governing Law
If service suspension or critical defects occur, the support desk responds individually and may provide refunds or alternative access based on the Terms of Service and platform rules.
This disclosure and related transactions are governed by the laws of Japan.